Policies + FAQs

Various hair care products displayed in a salon with a small green plant in the background.

Cancellation Policy

Your appointment time is reserved exclusively for you, and we kindly ask for at least 24 hours' notice for any cancellations or rescheduling. Last-minute cancellations or missed appointments may be subject to a fee, as this impacts both our stylists and clients on our waitlist. We appreciate your understanding and cooperation in respecting our time and commitment to providing exceptional service.

Privacy Policy

At Mojave Style House, your privacy is our priority. Any personal information shared with us, including contact details and appointment history, is kept strictly confidential and used solely for salon-related communication. We do not share or sell client information to third parties. Your trust is important to us, and we are committed to maintaining a secure and professional experience at every touchpoint.

Do I need a consultation before my first appointment?

Yes! We recommend all new clients book a consultation so we can assess your hair type, goals, and preferences to create a customized plan that best suits your needs.

What luxury hair products do you use?

We carefully select professional-grade, high-performance products to ensure the best results for your hair. Our stylists can also recommend the perfect at-home care routine to maintain your look.

Do you offer bridal and special event styling?

Absolutely! Our team specializes in bridal and event hairstyling, both in-salon and on-location, ensuring you look and feel stunning on your special day.

What is your cancellation policy?

We require at least 48 hours’ notice for any cancellations or changes to your appointment. Late cancellations or no-shows may be subject to a fee.